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Canadamasq · 2023

  • Healthcare
  • Canada
  • Google Ads
  • Email
  • Influencers

ROAS from 1.9x to 6.9x in one quarter.

Fixed tracking, focused on best-sellers and secured brand search, in a category ad policies love to flag.

ROAS, up from 1.9x
6.9x
Quarterly sales, to $170.6K
+70%
Orders
+104%
Google Ads ROAS, Oct to Dec 2023
12.6x

The setup

Canadamasq sells healthcare products in Canada to both businesses and consumers.

What was broken

  • Low sales, high costs and no account structure.
  • A declining, seasonal market.
  • Healthcare products that kept running into ad policy violations.

What I changed

  1. 1Put the right technology and AI tooling in place, and fixed the tracking setup.
  2. 2Improved the website’s conversion rate.
  3. 3Ran keyword research and a new creative strategy.
  4. 4Narrowed the focus to the best-selling products.
  5. 5Secured brand positioning and ad ranking on brand keywords.
  6. 6Beyond ads, ran influencer and Twitter marketing and optimised email, which lifted retention and lifetime value.

What moved

6.9x ROAS, up from 1.9x · +70% quarterly sales, to $170.6K

Quarterly sales rose 70% to $170.6K and orders more than doubled against the previous quarter. Overall ROAS went from 1.9x to 6.9x in a single quarter, and Google Ads alone returned 12.6x over October to December 2023.

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